Do you ship to my country?
Yes!We offer shipping worldwide if for any reason we are unable to ship to your country we'll be sure to let you know or just drop just an email at for confirmation: firstname.lastname@example.org to confirm.
All payment will be verified and processed between 1-5 business days from order date. Shipping address and billing address must match or additional verification will be required or order cancelled. International orders often require additional verification . ShopZnay reserves the right to cancel an order if customer is unable to verify non-fraudulent transaction.
All orders placed after 5pm (ET) are registered as the following day.
How much is shipping?
Standard shipping is $7.66 within the USA .
Rates of a minimum of $8 is applied to all standard shipping outside the USA.
Express shipping available at checkout within the US and it's territories . For international orders -Please send us an email: email@example.com if you would like to opt for Express Shipping .
How long is shipping?
- Standard Shipping
All orders are dispatched within 2-6 business days (no weekends or holidays) and shipping transit takes 5- 10 business days from dispatch to delivery depending on stock availability. PLEASE NOTE THAT SHIPPING DURING THE PEAK HOLIDAY PERIODS MIGHT TAKE LONGER THAN USUAL.
Our customers usually receive their orders earlier than the guided time frame. Please allow 5-10 business days for delivery in USA,Canada and UK, and 10-20days business days for the rest of the world. In most cases, you will receive your item(s) earlier than expected. Please contact us if you have not received your order via firstname.lastname@example.org
For some countries outside the United States of America ,your customs department may decide to hold your items temporarily at the boarder. While this is rare, we ask that you check the customs in your country prior to ordering to ensure the item is approved and charges (if any) associated. We will not claim responsibility for held items.
Holidays and weekends are not included in business days.
Some orders may require a signature at the time of delivery.If a signature is required carrier will make three delivery attempts. Please ensure you follow tracking and arrange to receive and sign for your package/s. If you have missed your delivery the item will be returned to ShopZnay and customer will cover all fees associated.
Express Shipping takes about 1-3 business days from the dispatch day depending on your country. Most orders will be shipped via DHL Express, FedEx or USPS Priority Mail.
Some items purchased on sale might not be available for express shipping due to the high volume of orders on item. In this event we will contact you via email.
Can you let me know my exact delivery date?
We are unable to provide an exact delivery date for standard shipments as different factors such as natural disasters and holidays affect this however we will provide you with a time frame .
Where does your item ship from?
We procure from various partners worldwide and have warehouses strategically located in the US, Europe,Asia and the Caribbean.
What is my tracking number?
- Standard Shipping
Your orders will always ship within 2-6 business days of payment. Tracking number is often unavailable. If your order cannot be fulfilled, we will drop you an e-mail immediately. If you do not receive your package within 20 business days from dispatch, send us an email immediately at email@example.com.
- Express Shipping
If you have opt for Express Shipping, you will receive your guaranteed tracking Number in an e-mail. If you fail to receive the email or need more information about tracking details, please contact us.
- Where is my order?
If you haven't received your order for any reason please email us at firstname.lastname@example.org .
Allow 1-2 days difference in time when shipping standard due to unforeseen circumstances with shipping.
Please allow additional shipping time for custom orders.
Please note that once the items are reflected as ‘delivered’ ShopZnay is not liable for missing items.